Please follow the below steps to assist you in troubleshooting issues with logging into the Mediazone Reservation system.

Read carefully:

 

  1. Log in using the same username and password you use for your portal. If you’re having issues, type your password in a visible area on your device, then copy and paste it into the portal login field.If you’re able to access the portal, go to the reservation page and paste the same password into the password field there. If you’re unable to access the portal, reset your password.

By phone to IT Help  22367000 (or directly to the Portal support  22367141)

By e-mail: support@portal.unic.ac.cy

By online form at https://it-support.unic.ac.cy/portal

By Live Chat: The chat icon on the Portal in the lower right corner

  1. If you don’t have access to the Student Portal you will not have access to reservation system. See above!
  2. Check your username and password to ensure all spelling is correct (it is usually your assigned U-number and password).
  3. Ask your instructor if you or the practical course you are in has been enrolled in the Mediazone Reservation system, and that they have requested access to Mediazone equipment or facilities.
  4. Ensure ALL CAPS is not on.
  5. Clear ‘History, and Cookies for the login page.
  6. Try a different browser.
  7. If you have tried all of the above,  complete the form below so our Audio-Visual Support Technician can check your account.