General FAQ

Where can I find the Mediazone UNIC │ Safety Protocols?

The protocol has been created by the University of Nicosia in order to provide information and instructions on the measures that will be applied to the delivery of practical courses with a view to safeguarding the safety, health and well-being of both students and employees as well as third-party visitors and site users, aiming to minimize the spread of SARS-Cov-2 during their conduct. Please see the Mediazone UNIC safety protocols here.

I forgot my ID, Can I use Mediazone?

You should have your Student ID available for everything you do in Mediazone. It is very important to show your Student ID every time – as part of the Mediazone Rules and Regulations. If you do happen to forget your Student ID – the Lab Assistant will accept an official Government issued photo ID as an alternative. No ID means no service.

What equipment is available for the course am taking?

Your instructor should be able to outline this for you, but you can always refer to here for equipment available in Mediazone. Your Lab Assistant will also be able to show you anytime you like what is available in the way of equipment and facilities. Just ask!

What happens to the video material I recorded?

All recorded video should be transferred/copied to your own personal external disk. All students are responsible for their own material/projects. All students must use their own external hard drive (preferably one that uses external power). For recommended drive options please speak to your lab assistant or Mediazone Broadcast Engineer.

Do I need to reserve the TV studio and / or the Easy audio booth?

Yes, both the TV Studio and the Easy audio booth are available for reservations online. Come in and get familiar with the equipment before you need to use them. Ask your lab assistant to show you what is available.

Do I need to reserve the Digital Lab?

The digital lab use is by reservation only and reservations are limited. All reservations are made through the online Reservation system only. You cannot use the facility during class time – when lessons are conducted. Please see the schedules here.

What happens if I save my work on the C: Drive - or Desktop of any of the Mediazone computers?

When the computer is shutdown, or restarts everything on the C: drive – or Desktop is erased. Unfortunately there is no way of recovering these files. Always make sure you are saving to your own personal external drive. You are ultimately responsible for your material.

Can I borrow equipment, even though I am not studying Communications or Design & Multimedia?

No. Equipment and facility use is dependent on being a registered student in a Communications department or Design & Multimedia practical course – for the current semester. It also depends on what the instructor has requested for her or his class, as in some classes students get to use equipment during the class only.

What are penalties?

Penalties exist to help regulate our limited resources. Penalties are incurred when you violate Mediazone rules and regulation. Examples include: Reserving facilities and not showing up and bringing in equipment later than you were supposed to. Please make sure your read all of the rules and regulations here.

Can I borrow a headset from Mediazone?

We encourage all students to use their own headsets – especially in class and the Digital Lab, (For health & Safety reasons). In the Audio & Radio facilities we include professional headsets.

Reservations FAQ

Are reservations mandatory?

Reserving is not mandatory as we can accommodate individuals on a first come first serve basis. Without a reservation we cannot guarantee that equipment will be available. Even if you are not reserving equipment before your arrival to Mediazone, an online reservation will be required if equipment is available for online tracking purposes.

How can I reserve Facilities?

All facilities are available online in the Reservation system under Facilities and can be reserved for student use. This applies to all of our facilities including the Tv Studio Production space, the Easy Audio Recording booth and the Audio / Radio facilities and The Digital lab. NO reservations can be made over the phone. Time allocated for each project is limited but enough to enable you to finish on time. Make sure you use your time effectively.

How can I reserve required items that are not on the reservation system?

All equipment reservations are online except for a select number of peripherals. Please ask your Lab Assistant if you require items you may not see on our website.

Can I extend my reservation time?

Mediazone cannot extend your reservation time in case you are late and certainly cannot allocate new time for you in case you do not show up. Time allocated for your class per week is determined with the cooperation of the instructor & not solely by Mediazone. Our current online system cannot accommodate any exceptions. Do not ask for more time.

Can I borrow/lend or checkout any equipment during extended periods/days of any official public holidays or University of Nicosia campus closures?

Students will not be allowed to borrow/lend or checkout any equipment during extended periods/days of any official public holidays or University of Nicosia campus closures. The online notice for last day for equipment check in prior to University closures will be upheld, without exception.

Examples are Christmas break and Spring Easter break periods. This applies inclusively and not exclusively as Mediazone reserves the right to make changes in accordance to calendar year public holidays, and as per any University closures.

There are unforeseen circumstances when Mediazone will close outside of public holidays. Notice will be placed on our website and with your instructor.

How many hours am I allowed to reserve equipment?

All equipment is on a five (5) day maximum lending system per calendar week one day is defined by Mediazone from 10am until 8:45pm. Equipment can be reserved one – two – three – four or five days.

All students will be borrowing equipment based on the above.

What are the pickup times?

All pickup times start at 10am. The return of equipment can be anytime during Mediazone working hours – ending at 8:45pm. Please return equipment the soonest you are finished with it, as our resources are limited and there is a student who will be wanting to reserve.

Can I take any Mediazone equipment outside of the Republic of Cyprus?

Students are not allowed under any circumstances to take any Mediazone equipment outside of the Republic of Cyprus and transport it for any reason to any other country. Doing so constitutes a penalty and will affect the student / borrowers record. Mediazone reserves the right to limit or deny the use of equipment depending on their borrowing history.

What applies for penalties?

IMPORTANT

You will not be permitted to check out equipment again until you settle all amounts, for damaged, lost or stolen equipment you are deemed liable for after the 30 day deadline.

Please present receipt of payment to Mediazone for reinstatement of privileges. Mediazone will require 24 hours to add you back to the system, with the ability for check out.

In the case of facilities when your time has finished, you need to leave so the student who has reserved after you can use it. Failure to follow the regulations will create problems for other students. To eliminate such a possibility and to discourage no shows for equipment, use of facilities, address damages, lost or stolen items, Mediazone imposes the following penalty fees.

What are the cancellations rules?

Any cancellations cannot be made less than 8 hours before the actual reservation. This can be done through the online Reservation system under the Dashboard area. Please plan accordingly. 15 minutes plus or minus is not grounds for a penalty as long as you contact Mediazone by phone. To avoid being charged a penalty fee you need to contact Mediazone, either in person or by phone, to inform them about the need to cancel your reservation. Confirmation of reasons in written form may be requested. It is under Mediazone discretion to allow cancellation and allocate a new time after examining the circumstances.

If you fail to inform Mediazone beforehand of a no show, your student account will be directly debited as follows:

  • €75/day if you fail to return equipment on time. This is amount is added daily. You will continue to be charged until the equipment is returned. Failure to return equipment after 10 calendar days will result in the equipment to be upgraded to a lost status, resulting in the necessity for payment of equipment replacement. See below Lost or Stolen sections.
  • €25 if you reserve equipment and do not show up to check it out.
  • €25 if you reserve facilities and you do not show up.

What applies for damaged equipment?

Students / borrowers are fully liable for all equipment lent out and will face maximum liability fees in cases of damaged equipment. Equipment is accepted only in the same condition as it was given out.

If equipment is found to be damaged or the condition of the equipment is not suitable for re-use in any way, the student / borrower assumes full financial liability to either repair damaged equipment or replace the equipment to its original condition.

(This is at the complete discretion of the Mediazone Broadcast Engineer and IT Technician, upon inspection).

All financial fees connected to damaged equipment is added directly to the student account. The student / borrower will be informed of the costs via a copy of the Damage / Lost Report that requires their signature, prior to the fees being processed by the Finance Department. Repairs will not exceed the cost of the equipment replacement. You will be able to obtain copies of the Report and repairs invoice. Having accepted the liability charges, the student / borrower agrees to pay the total amount within 30 days, from which it appears in their student account.

Some examples of liability risk:

  • Left unattended in an unlocked location.
  • Left unattended in plain view (locked or unlocked).
  • Exposed to the risk of liquids or substances.
  • Left in direct sunlight.
  • Handled without due care.
  • Lent to another person.
  • Altered in physical appearance. E.g. by tape, stickers or writing.
  • Accidental or other involving equipment.

What applies for lost or stolen equipment?

While checked out, if the equipment is lost, stolen or irretrievable, under any circumstances, the student / borrower assumes full financial responsibility to cover the replacement cost of the equipment. In some cases police reports may be requested from the student / borrower.

Replacement value will be based on the current market value. All financial fees connected to lost or stolen equipment are added directly to the student account. The student will be informed of the costs via a copy of the Damage / Lost report that requires their signature, prior to the fees being processed by the Finance Department.

Having accepted the liability charges, the student / borrower agrees to pay the total amount within 30 days, from which it appears in their student account.

You will be able to obtain copies of the Damage / Lost / Theft Report and invoice by request.

If I can't pick up or return my equipment can I send someone else to do so?

No. You are responsible for picking up and bringing back any equipment booked under your student id number. Equipment must be thoroughly checked by the user, in this case only you the registered student are capable and authorized to do this – in both the check out and check in process.

Can I cancel a reservation over the phone?

No you cannot. Cancellations are made by you the student via the Reservation system. You have up to 8 hours prior to your reservation to make a cancellation. For further information see Rules & Regulations.

Can a Mediazone Lab Assistant reserve or cancel a reservation for me?

No they cannot. Reservations or cancellations cannot be made by a Lab Assistant or from any of the Mediazone computers.